Key2Spain is your personal assistant for life in Spain. We help expats and newcomers handle everything — from major tasks like NIE/TIE appointments, housing, and bank accounts, to smaller everyday needs like setting up utilities, booking taxis, or translating documents.

All your help comes from a real human assistant, available 24/7 in English and Spanish, making your move and life in Spain completely stress-free.

Once you join Key2Spain, you’re assigned a dedicated assistant who becomes your go-to contact for anything you need in Spain. We handle all the research, paperwork, bookings, calls, and coordination — using our in-house team and trusted local partners. You simply message your assistant (WhatsApp, Messenger, or email), and we take care of the rest — from NIE applications to home rentals or utilities.

Your Key2Spain assistant is 100% real — never AI.

We believe personal service requires human understanding, empathy, and local experience.

That’s why every assistant is a trained human who knows Spanish bureaucracy, speaks fluent English and Spanish, and is available 24 hours a day.

Key2Spain is a private independent company, not connected to any government institution.

We simplify Spanish administrative processes for you, but all legal documentation is processed through official channels — always following Spanish laws and procedures.

Our members include expats, digital nomads, retirees, students, and new residents who want to live in Spain without the paperwork headaches.

Whether you’re moving permanently, buying property, or spending part of the year here, your Key2Spain assistant ensures everything runs smoothly.

Yes — your membership with Key2Spain is completely free for life. There are no subscription or service fees, ever.

To activate your membership, we only take a refundable €100 deposit — this ensures our assistants focus exclusively on active clients who genuinely need help.

If you request a refund, your membership simply ends and your access to our services is closed. You can request a full refund within 72 hours of joining, or 50% anytime later, no questions asked.

Our business model is built on partnerships, not client fees.

We often receive discounts from trusted local providers — for example, if a service costs €100 publicly, we may buy it for €75 and offer it to you for €90.

That means you save money, avoid the hassle, and we earn a small margin — never from you directly.

We currently serve all regions of Spain, with a primary focus on Alicante and the Costa Blanca, but we assist clients in any city or town nationwide.

You can message us 24/7 via WhatsApp, Messenger, or Email.

Once you sign up, you’ll receive your assistant’s direct contact — no call centers, no automated systems, just real human support.

Absolutely. Once you’re a member, your assistant stays with you for life — whether you need help renewing your TIE, finding new housing, or simply booking a doctor or utility service.

Yes! Key2Spain provides genuine 24/7 assistance. Our team works in rotating shifts, so no matter the time — morning, evening, weekends, or holidays — there’s always someone available to help you right away.

We pride ourselves on being incredibly fast. During normal hours, we usually respond within 5 minutes — often instantly. Even at night, you’ll never wait long, as our team monitors messages around the clock.

Our assistants are experienced, multilingual professionals who live in Spain and know the system inside out.

They’re trained to handle everything — from legal paperwork and government appointments to local errands and coordination.

Yes — whenever possible, we assign you the same personal assistant who gets to know you and your situation.

That way, you won’t have to repeat things or explain your needs each time.

Not in the way you might think.

At Key2Spain, every real conversation is handled by a human assistant — always.

We only use small, automated tools to collect basic details (like your name or what you need help with) before forwarding your message to the right person.

This helps your assistant be fully prepared when they reply — so you get faster, more accurate help without ever dealing with long chatbot conversations.

Key2Spain is based in Alicante, Spain, and operates across the entire country through trusted local partners.

We currently operate fully online — and that’s by design.

This allows us to stay highly organized, respond faster, and keep our services completely free for members.

However, if you’d prefer to meet a Key2Spain representative in person, we can gladly arrange an appointment in Alicante or your local area when needed.

You’ll always have real people behind every message — just without the long queues or waiting-room time.